Suvarna Jewels Consumer Policy

* Exchange / Upgradation Of Product :

100% Of The Product Will Be Exchange & Upgradation On Invoice Value Till 7 Days From The Date Of Purchase.

~ After 7 Days :

The Customer Has To Exchange & Upgradation The Product At Less 5% On Invoice Value.

The Customer Has An Option To Exchange The Product In Gold Jewellery At Less 10% On Invoice Value.

** Cash-Back Of Product :

Product Purchased By The Customer Shall Be Bought Back At Less 15% Of The Original Invoice Value.

Option After 3 Years:

* Exchange / Upgradation Of Product :

The Customer Has To Exchange & Upgradation The Product At Current Gold & Diamond Rate Less 5%.

The Customer Has An Option To Exchange The Product In Gold Jewellery At Current Gold & Diamond Rate Less 10%.

** Cash-Back Of Product :

Product Purchased By The Customer Shall Be Bought Back At Current Gold & Diamond Rate Less 15%.

* Exchange / Upgradation Of Product :

100% Of The Product Will Be Exchange & Upgradation Till 7 Days From The Date Of Purchase.

~ After 7 Days

The Customer Has To Exchange & Upgradation The Product At Net Gold Weight x Current Gold Rate.

Note: 25% Deduction On Precious Stones / Ruby / Emerald / Pearl & Sapphire / Polki & Chakri Stones.

** Cash-Back Of Product :

Cash-Back Of Suvarna Gold Jewellery Will Be At Net Gold Weight x Current Gold Rate Less 4%.

Cash-Back Of Suvarna Gold Coin Will Be At Net Gold Weight x Current Gold Rate Less 4%.

Note: 50% Deduction On Precious Stones / Ruby / Emerald / Pearl & Sapphire / Polki & Chakri Stones.

* Exchange/Upgradation Of Product :

The Customer Has To Exchange & Upgradation The Product At Net Silver Weight x Current Silver Rate.

** Cash-Back Of Product :

Cash-Back Of Suvarna Silver Will Be At Net Weight x Current Silver Rate Less Rs. 4/- Per Gram.